Strategic Client Services Associate

About the Role:

The Strategic Client Services Associate will support the lead real estate broker and team:

  • Manage assigned sale projects from inception to completion
  • Intake, pre-qualify, and record opportunities
  • Conduct property tours
  • Gather property information for use in the marketing of sale and lease projects
  • Manage company multi-channel marketing campaign
  • Prepare proposals, client presentations, & weekly client communications for sale and lease transactions
  • Manage all aspects of project fulfillment including coordinating vendors, client updates, flyer drops and offering memoranda circulation
  • CRM entries – record project activities and create weekly reporting
  • Create and manage Gantt charts
  • Attend client update meetings and shepherd resulting action lists
  • Respond to inbound phone calls and email inquiries, book/schedule meetings, and send appropriate sales materials.
  • Provide for sale and lease transaction management
  • Conduct market research
  • Generate target lists using business and owner databases

Key Attributes For Success in the Role:

  • Positive energy exhibited continually throughout the day
  • Effective communications internally and externally, using in-person, phone and email skills.
  • Experience in managing complex projects.
  • Basic understanding of and exposure to commercial real estate.
  • Demonstrable sales skills, including prospect engagement, qualifying, managing expectations, and unfailing follow-through.
  • Fundamental marketing skills including knowledge of basic marketing principles, software applications, email campaigns, and website coordination
  • Massachusetts salesperson’s real estate license – either hold or be willing to procure at own expense in first 90 days of employment
  • Demonstrable skills in Microsoft Excel (skills test administered)
  • Preferably, exposure to Daylite, Costar, Keynote, Excel, Argus, Gantt Software, ESRI BAO and GIS tools.

To apply for this position, click on this link to email your resume and cover letter: